Aviation

Preventing and Managing Disruptive Passenger Behaviour

SecuriCare has been a world leader in the prevention and management of disruptive passenger behaviour within the aviation sector since 1996. Our aviation training programmes and restraint systems are used by thousands of cabin crew and our customers include many of the best-known airlines in the UK and around the world. Our methods and skills have been successfully employed by crew in thousands of real-life situations.

Disruptive behaviour on board an aircraft can range from mildly annoying to potentially life-threatening and cabin crew have to be able to intervene and manage every level of behaviour in a way that achieves the most positive outcome and protects the crew, other passengers, and the safety of the aircraft.

If you're looking for aviation training in the UK or training near your base of operations, SecuriCare provides flexible delivery options to support airlines and crew members globally.

Our training programme includes:

• National and International Law and Air Navigation Orders in relation to Disruptive Passenger Management. This includes Crew’s powers and obligations under these Laws
• A hierarchy of Threat Levels and appropriate responses
• Police Protocols
• Early intervention: conflict management and de-escalation
• Operating as a team to manage physically challenging behaviours
• Restraint of a violent passenger
• Application of the SecuriCare Disruptive Passenger Restraint System
• Post-incident management

SecuriCare Disruptive Passenger Restraint System

Developed and introduced in the 1990’s the SecuriCare Airline Seat Restrain (ASR) provides a safe alternative to diverting the aircraft. The safe securing of a violent passenger to an aircraft seat prevents any further physical threat until the passenger can be handed over to the authorities on landing. (Browse our products for details)

Become a SecuriCare Licensed Trainer

The SecuriCare Licensed Trainer Programme gives you the knowledge, skills and resources to provide in-house training to Crew members. The Training Programme include all the core learning outcomes of the SecuriCare Training Programme and practical training in restraint and ASR application.

Select a Course below for more information: