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See What People Say about Us

Today I spent the day with Karl doing our conflict management training. Can I just say what a fantastic day, Karl was great and the learning was hugely valuable.

Andrew-British Gas Engineer

- 12/07/2024

Amazing training! I learnt more in 1 day than than I have in the last 7 years. Karl was absolutely amazing. I came away from this course with confidence. First class training-it should be rolled out to all TUI Crew 100%

TUI Cabin Crew-Kelsey, Ranjit and James

- 22/05/2024

We have had some very positive feedback from our Housing Management Officer Team regarding the breakaway training. It is always a pleasure to pass this on so I just wanted to let you know and extend a big thank you for travelling to York to deliver it.

Karen, City of York Council

- 20/05/2024

I have chosen SecuriCare as my main Training provider for the past 14 years, and on occasions have had the privilege to represent them. SecuriCare is my number one choice of Training provider due to their ethical and effective approach to supporting individuals who may present with harmful or hazardous behaviours. I have recently spent the day with Phil Hardy, undertaking refresher training, a master of his craft and a fountain of knowledge from a life time of experience, and still as enthusiastic and passionate as ever!

Gary Headech-PMVA Lead-NHS Foundation Trust

- 18/04/2024

I would like to show my appreciation and gratitude towards your employee Alex. Been part of training with Alex is just a joy. Alex is very knowledgeable, professional, and moreover she is making such a long day very easy and relaxing. I believe we are, as an organisation, very lucky have such an amazing training provider.

Zak: Registered Home Manager

- 22/02/2024

Hi Karl, I would like to say thank you for the training you delivered this week, the feed-back has been great!

Ali-operations manager DHL

- 27/11/2023

Thanks Karl, one of the best conflict management courses I have done!

Cath - Fire and Rescue

- 09/06/2023

The Soft Mitts are a great alternative to prolonged physical restraint and reduce the risk of harm, thank you.

Becky - Risk & Security Woman's Blended Service

- 28/04/2023

The Soft Mitts worked out well. We appreciate all of your help and will definitely reach out in the future!

Brandi - Clinical Affairs

- 28/04/2023

Hi Jo, Dave and I would like to say big Thank You for the two days training, we really enjoyed it and were completely riveted with your information, scenarios and explanations. Your knowledge on Autism was spectacular.

Mandy & Dave - Parents

- 05/04/2023

Phil was AMAZING, he motivated us and explained every move we practiced. It was a very interesting and helpful class.

Pragya Ganguli - Virgin Crew (Deli)

- 23/02/2023

Just wanted to say Thank you to the 2 Karl’s for our virgin training session yesterday. We had a fire alarm incident so I never got to fill out my feedback form. It was such a fun training session and their knowledge and style of teaching was so fun and informative (even though I was totally scared, in the rig drill)! It’s skills I will carry for life and I’m so thankful

Kelly Brumhead - Virgin Atlantic

- 08/02/2023

Dear Jo, Please accept my sincere thanks for your outstanding contribution to the success of the aviation Conference, during January. We undertook an extensive and ambitious programme of events, to which your participation was significant. Your knowledge and expertise enabled deeper immersive experience for our students and the wider community of aviation educationalist. I hope we may keep in touch as the Aviation team strive to create valid and reliable aviation education and work experience for our students. Thank you, for your generosity of time, knowledge, and encouragement. You exemplify the core principles of inclusive partnership. It was a privilege to collaborate with you, and I hope we can support your organisation in the future.

Susannah Mead; Lecturer In Airline and Airport Management

- 03/02/2023

"I am writing in commendation of the training I received by Karl for my Virgin Atlantic restraint training. The training was so in-depth, interesting, fun and engaging. When Karl acted as though he was a disruptive passenger, it really put the training to practice. It gave me so much more confidence in dealing with disruptive passengers. Thank you, Karl. I truly appreciate the help."

Georgina - Virgin Atlantic Airways Cabin Crew

- 06/10/2022

Excellent course, just what we need - also good-humoured atmosphere and fun, great refresher/learning, thank you

Lynne Ward-Head of Autism Resource

- 22/09/2022

Lovely execution from both Karl and Colin. Very engaging the entire 4 days. Learnt a lot quickly as they were clear and concise. 10/10!

Chloe - Home Office Security Operative

- 05/08/2022

"Thank you very much for the role-play, where the trainer acted as a really aggressive/violent passenger which definitely helped equip us in case we encounter a real situation where the passenger restraint kit has to be used, a BIG thank you!"

Ting Shek, Virgin Atlantic Cabin Crew

- 07/07/2022

"You and your colleagues have been amazing in enabling us to pull this course together at such short notice so I just wanted to say a huge thanks for your help and support."

Carole, Maleth Aero

- 06/07/2022

Really enjoyable practical abilities that made vital points and useful reflections e.g. communication. Online content was excellent! Great opportunity to reflect and learn. I still learnt something new. Practical holds were very reassuring, useful and confidence building.

Jason, Teacher

- 06/07/2022

“I just wanted to quickly mention that I really enjoyed the last two days training. It's been my best one yet and I found the trainer was really engaging and just got us all involved really well. He was really knowledgeable and I feel I've learnt a lot in just two days!”

Polly, Care Worker

- 06/07/2022

Thank you for the training today. Myself and I'm sure all of the others who were in attendance can vouch for how valuable the training was and all took something from it that can be applied to best support our young people

Service Coordinator Therapeutic Community

- 22/04/2022

Time well spent! Superb delivery. Highly relevant to our role.

Jon, Air Ambulance Crew

- 21/03/2022

Hi Stuart, all the staff commented on how useful the training was and your knowledge of different situations they felt was excellent so thank you!

Jodi - Regional Manager Care Company

- 06/05/2021

Jo, the Securi-Care trainer, is, as always, a very good trainer, listening to everyone's experiences and sharing some of her own to add to the overall impact of the day.

NYCC Social Services

- 05/02/2021

Excellent training and have learnt a lot of new information that is very valuable to be able to meet the needs of our service and the people we support. I would suggest for the length of the time of the training to be extended.

Manager LD Service

- 05/02/2021

I have recently completed the Preventing & Managing Challenging & Hazardous Behaviour training course via zoom with a few of my colleagues. Is it possible for us to receive a few copies of your Fourth Edition 2020 booklet? We all found the training extremely informative and feel that using this booklet as a reference will benefit our practice and service overall.

Stacey NYCC

- 21/01/2021

Just wanted to drop you an email regarding the feedback of our Physical Restraint training delivered by the delightful Karl Blackwell last week.


- 23/11/2020

With the unprecedented situation we are all facing with COVID, I was really impressed on how you delivered the course to support our needs as trainers.


- 29/09/2020

Very good tutor, made the course interesting

James Birmingham CC

- 06/08/2020

Really good and thorough refresher course

Debbie Primary School Teacher

- 06/08/2020

Brilliant trainer and good use of humour to make it interesting

Michael Virgin Cabin Crew

- 06/08/2020

Excellent tutor, very knowledgeable and good demonstrations of restraints on A/C types

Paramedic Search & Rescue

- 06/08/2020

Simply the best Train the Trainer Programme I have Attended

Louis a SecuriCare Licensed Trainer

- 06/08/2020

Can you please pass on my thanks again to Mark for today's session. I've had this training for 10 years and I can honestly say he was the most knowledgeable and helpful Trainer I have experienced. Thank you.

Alison Head Teacher - Preventing and Managing Challenging Behaviour Course

- 17/06/2020

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