Testimonies
See What People Say about Us
I just wanted to say a huge thank you for the training we did on Thursday. The trainer was brilliant and really tailored the information to our unusual circumstances and worked from the examples of situations we have faced. A lot of us have been doing this training for years and this was by far the best we have had.
- 10/02/2025
Dear Jo, may I express my deep and sincere gratitude for your attendance, I hope the capacity of the room verified a little of what we felt and is a testament to our appreciation. The students will cherish, value, and appreciate their peer-to-peer interactions, a rare opportunity not often afforded to them. Facilitating discussions with such a respected stakeholder in the wider aviation industry has bolstered their confidence, skills, and broadened their horizons, potentially guiding them towards unforeseen career paths within the aviation sector. You enthusiastically embraced educational values and broader academic perspectives, it has been a privilege to work with such an open, engaging and embracing organisation. On a personal note, may I thank you all for your time, visiting our campus, listening to the students’ questions with grace and worth and most importantly demonstrating your committed to creating future fit graduates. Thank you for sharing our students’ ambitions in aviation.
- 04/02/2025
I was at today's session and just wanted to pass on my thanks for how well it was delivered. I have taken part in conflict management courses previously and todays was by far the most beneficial. All the operatives were engaged from start to finish and I have no doubt they have all taken away some practical tools that they can apply to not only work, but everyday life. It was a thoroughly enjoyable day that has delivered some real value to help keep all of us safe! On a side note, I have a 9 year old daughter and may have to demonstrate the techniques we were shown to defend against hair pulls 👍 Alex also mentioned about access to a portal for learning material, some of the guys mentioned it would be good to have some frequent reminders of the techniques they were shown today to make sure they were kept fresh in their minds.
- 04/12/2024
Hi Karl, just to let you know, the feed-back from the first 2 courses has been very good!
- 27/11/2024
Very good course! A lot of our staff would benefit from doing this course
- 25/09/2024
I didn't know what to expect but I was very impressed by the whole course and especially Karl's delivery and knowledge. Karl engaged with us all and allowed everyone to discuss their personal experiences.
- 25/09/2024
'I thought the Managing challenging behaviour course this week was outstanding! Karl was brilliant and made the training so interesting and engaging! Brilliant two days!!!'
- 20/08/2024
Today I spent the day with Karl doing our conflict management training. Can I just say what a fantastic day, Karl was great and the learning was hugely valuable.
- 12/07/2024
Amazing training! I learnt more in 1 day than than I have in the last 7 years. Karl was absolutely amazing. I came away from this course with confidence. First class training-it should be rolled out to all TUI Crew 100%
- 22/05/2024
We have had some very positive feedback from our Housing Management Officer Team regarding the breakaway training. It is always a pleasure to pass this on so I just wanted to let you know and extend a big thank you for travelling to York to deliver it.
- 20/05/2024
I have chosen SecuriCare as my main Training provider for the past 14 years, and on occasions have had the privilege to represent them. SecuriCare is my number one choice of Training provider due to their ethical and effective approach to supporting individuals who may present with harmful or hazardous behaviours. I have recently spent the day with Phil Hardy, undertaking refresher training, a master of his craft and a fountain of knowledge from a life time of experience, and still as enthusiastic and passionate as ever!
- 18/04/2024
I would like to show my appreciation and gratitude towards your employee Alex. Been part of training with Alex is just a joy. Alex is very knowledgeable, professional, and moreover she is making such a long day very easy and relaxing. I believe we are, as an organisation, very lucky have such an amazing training provider.
- 22/02/2024
Hi Karl, I would like to say thank you for the training you delivered this week, the feed-back has been great!
- 27/11/2023
Thanks Karl, one of the best conflict management courses I have done!
- 09/06/2023
The Soft Mitts are a great alternative to prolonged physical restraint and reduce the risk of harm, thank you.
- 28/04/2023
The Soft Mitts worked out well. We appreciate all of your help and will definitely reach out in the future!
- 28/04/2023
Hi Jo, Dave and I would like to say big Thank You for the two days training, we really enjoyed it and were completely riveted with your information, scenarios and explanations. Your knowledge on Autism was spectacular.
- 05/04/2023
Phil was AMAZING, he motivated us and explained every move we practiced. It was a very interesting and helpful class.
- 23/02/2023
Just wanted to say Thank you to the 2 Karl’s for our virgin training session yesterday. We had a fire alarm incident so I never got to fill out my feedback form. It was such a fun training session and their knowledge and style of teaching was so fun and informative (even though I was totally scared, in the rig drill)! It’s skills I will carry for life and I’m so thankful
- 08/02/2023
Dear Jo, Please accept my sincere thanks for your outstanding contribution to the success of the aviation Conference, during January. We undertook an extensive and ambitious programme of events, to which your participation was significant. Your knowledge and expertise enabled deeper immersive experience for our students and the wider community of aviation educationalist. I hope we may keep in touch as the Aviation team strive to create valid and reliable aviation education and work experience for our students. Thank you, for your generosity of time, knowledge, and encouragement. You exemplify the core principles of inclusive partnership. It was a privilege to collaborate with you, and I hope we can support your organisation in the future.
- 03/02/2023
"I am writing in commendation of the training I received by Karl for my Virgin Atlantic restraint training. The training was so in-depth, interesting, fun and engaging. When Karl acted as though he was a disruptive passenger, it really put the training to practice. It gave me so much more confidence in dealing with disruptive passengers. Thank you, Karl. I truly appreciate the help."
- 06/10/2022
Excellent course, just what we need - also good-humoured atmosphere and fun, great refresher/learning, thank you
- 22/09/2022
Lovely execution from both Karl and Colin. Very engaging the entire 4 days. Learnt a lot quickly as they were clear and concise. 10/10!
- 05/08/2022
"Thank you very much for the role-play, where the trainer acted as a really aggressive/violent passenger which definitely helped equip us in case we encounter a real situation where the passenger restraint kit has to be used, a BIG thank you!"
- 07/07/2022
"You and your colleagues have been amazing in enabling us to pull this course together at such short notice so I just wanted to say a huge thanks for your help and support."
- 06/07/2022
Really enjoyable practical abilities that made vital points and useful reflections e.g. communication. Online content was excellent! Great opportunity to reflect and learn. I still learnt something new. Practical holds were very reassuring, useful and confidence building.
- 06/07/2022
“I just wanted to quickly mention that I really enjoyed the last two days training. It's been my best one yet and I found the trainer was really engaging and just got us all involved really well. He was really knowledgeable and I feel I've learnt a lot in just two days!”
- 06/07/2022
Thank you for the training today. Myself and I'm sure all of the others who were in attendance can vouch for how valuable the training was and all took something from it that can be applied to best support our young people
- 22/04/2022
Time well spent! Superb delivery. Highly relevant to our role.
- 21/03/2022
Hi Stuart, all the staff commented on how useful the training was and your knowledge of different situations they felt was excellent so thank you!
- 06/05/2021
Jo, the Securi-Care trainer, is, as always, a very good trainer, listening to everyone's experiences and sharing some of her own to add to the overall impact of the day.
- 05/02/2021
Excellent training and have learnt a lot of new information that is very valuable to be able to meet the needs of our service and the people we support. I would suggest for the length of the time of the training to be extended.
- 05/02/2021
I have recently completed the Preventing & Managing Challenging & Hazardous Behaviour training course via zoom with a few of my colleagues. Is it possible for us to receive a few copies of your Fourth Edition 2020 booklet? We all found the training extremely informative and feel that using this booklet as a reference will benefit our practice and service overall.
- 21/01/2021
Just wanted to drop you an email regarding the feedback of our Physical Restraint training delivered by the delightful Karl Blackwell last week.
- 23/11/2020
With the unprecedented situation we are all facing with COVID, I was really impressed on how you delivered the course to support our needs as trainers.
- 29/09/2020
Very good tutor, made the course interesting
- 06/08/2020
Really good and thorough refresher course
- 06/08/2020
Brilliant trainer and good use of humour to make it interesting
- 06/08/2020
Excellent tutor, very knowledgeable and good demonstrations of restraints on A/C types
- 06/08/2020
Simply the best Train the Trainer Programme I have Attended
- 06/08/2020
Can you please pass on my thanks again to Mark for today's session. I've had this training for 10 years and I can honestly say he was the most knowledgeable and helpful Trainer I have experienced. Thank you.
- 17/06/2020