LDAF NVQ Level 2 Managing Challenging Behaviour

This programme has been developed for:

Staff who deal with clients, in a health and social care setting, who may be required to respond to challenging behaviour.

The aim of this programme is:

To help staff gain confidence in managing different types of challenging behaviour, and to reduce the risk of staff becoming a victim of violence.

To develop and implement person centred non aversive intervention strategies within a framework of Positive Behavioural Support 

The topics covered include:

• Defining ‘challenging behaviour’
• Understanding common causes of challenging behaviour
• Promoting positive behaviours
• Developing effective communication strategies
• Understanding the ‘cycle of behaviour’
• Recognising the warning signs
• Understanding and controlling the ‘fight or flight’ response
• Exploring effective de-escalation and calming strategies
• Post incident procedures

Method of delivery and assessment:

Formal presentation, group work, practical exercises and discussion.

Delegate knowledge is checked using Q&A or written tests.

Duration of training:

4 days.

Signposting key skills:

This unit offers clear opportunities for learners to provide evidence of achievement in the following skill area/s:

Key Skills: Communication

Wider Key Skills: Working with others, Problem solving, Improving Own Learning and performance