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Preventing & Managing Challenging Behaviour (& Personal Safety Advice)

Availability: In stock


Quick Overview

Preventing & Managing Challenging Behaviour (& Personal Safety Advice) - A booklet covering how to prevent and manage challenging behaviour. Contains key personal safety advice for staying safe at work.


Preventing & Managing Challenging Behaviour (& Personal Safety Advice) - A best seller since it's first printing in 2008 "Preventing & Managing Challenging Behaviour" which incorporates 'Personal Safety Advice' provides the learner/staff member with a fully comprehensive of how to stay safe at work whilst working positively service users.

The topics covered include:

  • A personal safety strategy; The 3 P's of Personal Safety When Lone Working
  • Minimising conflict
  • Understanding behaviour
  • The do's and don'ts of communication
  • Overcoming cultural differences
  • Recognising potential dangers and responding safely
  • Understanding and controlling the stress response
  • De-escaltion techniques
  • Adapting your approach
  • Reflecting on performance
  • Recording and reporting 

22 pages

A zero V.A.T. rated product


1-10 booklets 11-50 booklets 51 + booklets
£2.50 £1.99 £1.75

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