Breakaway training can also be known in some situations known as disengagement and physical intervention. Dealing with people with behavioural difficulties can be challenging. We will give your staff the knowledge and skills to prevent and manage these challenges should reduce the frequency and intensity of the behaviour. It is highly recommended that the physical intervention breakaway techniques course is delivered following training in preventing challenging behaviour and promoting positive behaviour training. This is because physical intervention should always only be used in the context of a last resort. This course involves simple, safe techniques that allow staff to step back from physical danger and re-engage to de-escalate and is classroom based.

This classroom based workshop covers personal safety advice and skills for staff to consider prior to attending the premises, whilst inside the venue and on leaving the premises. This is because staff who work in the community or away from their normal place of work could be exposed to additional risks.

Conflict Management training provides staff with the knowledge and skills to effectively prevent and manage situation where there is conflict or disruptive behaviour, including conflict resolution management. The course concentrates on identifying and reducing potential triggers to changes in behaviour, promoting positive behaviour and monitoring your own response to help avoid escalation.

The Conflict Management/Resolution training is ideal if you have staff in a customer (client, service user, student or patient) facing role there is the potential for conflict, confrontation and physical violence. The skills contained in this short online course will supplement any ‘Personal Safety’ and ‘Physical Intervention/Breakaway’ training that you may have in place.