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Disruptive Passenger Management

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  1. Preventing and Managing Disruptive Passenger Behaviour

    Securicare's Preventing & Managing Disruptive Passenger Behaviour Training Programme has been developed over 20 years by working closely with airlines and their safety training teams. Air crews and check-in staff deal with many thousands of people with high expectations week in and week out. Occasionally, as a result of situation and circumstance, some people will engage in disruptive behaviours. This course provides the underpinning knowledge required to prevent incidents developing as well as responding to situations that do occur in a positive, proactive and professional manner.
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  2. SecuriCare Disruptive Passenger Restraint System

    The Securicare Disruptive Passenger Restraint System is designed to safely restrain a violent passenger in a seat in a normally seated position allowing onward travel to the intended destination or to divert. The ASR608 Disruptive Passenger Restrain kit forms part of an overall approach to passenger restraint and is designed for use in the unique environment of an aircraft. This system and the ASR608 have been used on many occasions in real life restraints and have provided crew with the necessary training and equipment to manage extremely difficult situations successfully.
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  3. Preventing and Managing Disruptive Passenger Behaviour (Online)

    A short online course giving cabin crews all the knowledge they need to effectively prevent and manage the risk of disruptive passenger behaviour. Ideal as a short introduction or for refresher purposes.
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  4. Train The Trainer Course (PMDPAX/PI)

    The SecuriCare 'Licensed Trainer Award' will allow the successful candidate to deliver 'Preventing and Managing Disruptive Passenger Behaviour' Training at their chosen level: Theory Only; Theory and Disengagement Techniques; or Theory, Disengagement and Physical Intervention Techniques. It is highly recommended that candidates hold a recognised QCF Training Award at Level 3 or higher (please see related products left). The SecuriCare Licensed Trainer will undergo training over an agreed period to meet their chosen training need. The skill set for physical techniques will be agreed as part of the training needs analysis process.
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  5. Managing Disruptive Passengers Booklet

    A booklet covering all the key topics relating to the prevention and management of disruptive passenger behaviour. It represents industry best practice and is a key resource for cabin crews and customer facing staff.
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  6. Responding to Physical Provocation by Disruptive Passengers Booklet

    A booklet covering all the key personal safety and separation skills required to respond effectively to physically aggressive disruptive passenger behaviour. It represents industry best practice and is a key resource for cabin crews and customer facing staff.

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    £2.25
  7. Physical Intervention and Seat Restraint Application

    A booklet covering the application of the Securicare Disruptive Passenger Restraint System and Restraint Kit. It covers best practice and is a key resource for cabin crews and customer facing staff.

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    £2.25

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