Securicare Shop > Publications > Managing Challenging Behaviour (Health and Social Care) study booklet

The information in this booklet will enable staff to respond safely, effectively, lawfully and ethically to situations that may arise in the work setting.

As a specialist training provider, SecuriCare have been providing first class training in this subject to staff in all sectors. This booklet is the result of consultation with a wide range of clients, and is suitable for staff in all sectors.

This 17-page booklet is designed to provide up to three hours study time or support tutor led training programmes.  This allows organisations to provide all front-line staff with a comprehensive and very cost effective briefing on the fundamentals of managing conflict and confrontation.

It is envisaged the booklet will be supported by classroom based training sessions.