Securicare Shop > Training Videos & DVDs > Responding positively to angry, aggressive and threatening behaviour DVD
A comprehensive training DVD, covering all the major topics that a staff training programme should cover:
- The legal context
- Understanding angry and aggressive behaviour
- Maximizing interpersonal communication
- Controlling the emotional response
- Effective de-escalation techniques
- Recording and reporting
An essential resource, suitable for all sectors.
Pricing Options:
(Unit Price shown is a per item price. Postage is free.)
| Quantity: | Unit Price: | Cart Link: |
|---|---|---|
| 1+ | £49.99 | Add to Cart |
