Securicare

Managing Challenging Behaviour

Health Check Tool

The SecuriCare Health Check Tool has been designed to assist those of you who have been given the task of reviewing the arrangements your organisation has in place to protect itself, its staff and service users against challenging, disruptive and violent behaviour.

This resource provideds a free organisational 'health check'. It is designed to help you determine what actions you need to take to comply with your legal requirements and effectively manage the risk of behaviour that is likely to cause harm to staff or service users.

Simply complete the questionnaire, answer the questions by selecting YES or NO and then click Submit when you are finished you will receive an Action Plan instantly.

Question 1:
Do you have a written policy covering the prevention and management of violence (or challenging or disruptive behaviour), signed by the organisations most senior representative?Yes No
Question 2:
Does it make clear the roles and responsibilities of staff of all grades?Yes No
Question 3:
Do you have a process in place for reporting and analysing any incidents that occur?Yes No
Question 4:
Do you consult staff and/or union representatives on how to manage the risk of harmful behaviour? Yes No
Question 5:
Do you ensure risk assessments are carried out, regularly monitored, reviewed and updated as and when necessary? Yes No
Question 6:
Do you provide staff with adequate training? (including risk awarenes, conflict management and physical skills training where appropriate)Yes No
Question 7:
Do you have a comprehensive victim support policy in place? (including legal and welfare provisions such as access to counselling) Yes No
Question 8:
Does your victim support policy include clear reference to the action that will be taken when someone has injured staff or other service users? (for example: a review of care plans by multi-disciplinary team, re-housing or re-settlement, barring or banning from the premises, withdrawal of services, application of injunctions and/or support for private prosecution etc, which ever is appropriate or relevant) Yes No