Preventing & Managing Challenging Behaviour Booklet

Designed by our team with extensive front line operational experience. This booklet provides staff with key advice on how to prevent and manage 'challenging behaviour'. A must for staff working in social care settings.

The topics covered in this indispensible booklet include:

Definitions of challenging behaviour

• What can be done before an incident
• What can be done during an incident
• Promoting positive behaviours
• What can be done after an incident
• Functional assessment
• Positive Behaviour Support (PBS)
• Getting the care plan right
• Understanding and controlling stress
• Attitude and appearance
• Communication and de-escalation
• Post incident support
• The legal context for physical intervention
• Understanding the risks of physical intervention

24 pages

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