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Care Certificate Standard 6: Communication (Workbook)

Availability: In stock

£10.99

Quick Overview

The 'Communication' workbook covers; defining the purposes of communication, different methods of communication, promoting communication with the people we support and confidentiality. Our unique learning resource also means that the learner will also achieve and be able to evidence some of the knowledge requirements of the QCF awards at Level 2 & 3.
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Details

WHO IS THE WORKBOOK DESIGNED FOR?

  • Support Workers who are new to the field of Health and Social Care and are undertaking the Care Certificate
  • Experienced Support Workers who are undertaking the Care Certificate or who require refresher training in mandatory topics
  • Support Workers who are undertaking QCF Diplomas in Health and Social Care

WORKBOOK AIMS

  • For Support Workers to recognise the importance of communication in all aspects of their daily work role
  • For Support Workers to be able to utilise all suitable methods of communication when working with users of a service

LEARNING OUTCOMES

By the end of the course candidates will be able to:

  • Explain the importance of effective communication in the Health and Social care setting
  • Recognise and overcome barriers to communication
  • Meet the communication needs of the people they support
  • Outline principles relating to the sharing of information

COURSE TOPICS/STRUCTURE

The course is divided into the following units:

  • Introduction to Communication
  • Effective Communication
  • Promoting Communication
  • Confidentiality
  • Assessment

ASSESSMENT

Candidates’ knowledge is assessed using a multiple-choice test, which is designed to ensure that the course text must be read and absorbed. Any written material resulting from the activities can be shown to the candidates’ QCF assessor to help them meet the knowledge specifications of the relevant unit

QCF COMPLIANCE

The course is mapped to meet all of the knowledge specifications of the following QCF Units:

QCF Diploma in Health and Social Care Level 2 – Unit 4222-201

QCF Diploma in Health and Social Care Level 3 – Unit 4222-301

PRICING

1-4 workbooks 5-10 workbooks 11-20 workbooks 20 + workbooks
 £10.99 each  £8.99 each  £7.99 each  Price on application

 

Each Care Certificate Standard Workbook contains all the underpinning knowledge required to meet the learning outcomes specified by ‘Skills for Care’ and will help you meet the knowledge requirements of the QCF Diplomas in Health and Social Care. We also offer 3 Additional Units: Food Safety, Moving & Positioning (Theory) and Medication Awareness (Theory) to complete the suite of courses. Please note an Assessment Disc for each workbook, which contains the learner assessments, assessor feedback and workplace assessments, is available separately. 

Additional Information

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