During these unprecedented times SecuriCare remain focussed on our ability to support our customers, staff and suppliers. SecuriCare are continuing to provide initial and refresher training and support in whatever way we can until face-to-face training can resume.

Our online portal, SecuriCare-Talent LMS (Learning Management System) can provide a mixture of eLearning, videos and can also be populated with a customer Document Library where we can upload your specific Training Materials and or Company Documents (Policies & Procedure) that your staff may require access to. For key workers supporting service users in higher risk settings who may need to use Physical Intervention (PI) techniques as a last resort in a crisis situation, the SecuriCare-Talent LMS also provides access to Videos Library of the customer’s PI skill set for staff to use as an aide memoir to their initial training. The following guidance is offered with regards to training.

Temporary training provision guidance during Covid-19 social distancing restrictions

SecuriCare Interim Physical Intervention (PI) Advice:

  • Efforts should be redoubled to implement preventative measures, best undertaken on a case by case basis
  • Services are invited to ensure currently trained staff are always on shift
  • Staff to minimise the use of PI, to prevent cross infection
  • Staff to minimise time, and restrictiveness of any PI used
  • Staff numbers involved in PI to be minimised, to prevent cross infection
  • Staff to wear whatever PPE is appropriate/available

SecuriCare Interim PI Training Advice:

  1. From a training perspective, SecuriCare will offer online Preventing & Managing Challenging Behaviour (PMCB) theory training which will be followed up later by a full classroom training session as and when social distancing restrictions are lifted.
  2. SecuriCare will offer online PI Risks Theory training which will be followed up later by a full classroom training session as and when social distancing restrictions are lifted.
  3. In the interim, where SecuriCare trained trainers exist within organisations they may conduct 1:1 PI training where the 'trainer' practices the skills set with the new recruit. When practicing the trainer may talk and demonstrate as far as conditions allow. Hand-washing/hygiene procedures should be followed, before, during and after any PI training interactions.
  4. Skill sets will be kept to an absolute minimum – just key techniques designed to keep staff and service users safe; low level prompts and guides.
  5. Where ANY skills are taught it must be within the context of last resort, minimum force used for the minimum time. The legal, physical and psychological risks must be covered (see ‘Online Training’).
  6. In the event SecuriCare trained trainers DO NOT exist within organisations, an experienced person/manager, who is current with SecuriCare PI training may conduct a risk assessment and determine if operational needs must include PI training. Where this need exists, they can conduct 1:1 PI training session where the experienced person/Manager practices the skills set with the new recruit (as 3 above). This should be considered a last resort measure where a failure to provide staff with guidance on basic PI will expose the service user to greater harm. Hand-washing/hygiene procedures should be followed, before, during and after any PI training interactions.
  7. In the event that any emergency in-house training session is undertaken by a SecuriCare trained trainer, or SecuriCare trained Manager/experienced person, SecuriCare should be notified who delivered the training, who attended and what was covered on the training session.
  8. Where possible the performance of these skills could be videoed on a phone or other recording device and sent to SecuriCare for review. If safety critical performance deficits are identified by SecuriCare a video conference may be convened to discuss and resolve, to determine whether the delegate is emergency competent.
  9. Emergency PI training supported by online videos of the skills, along with any online theory training is NOT a substitute for classroom training.
  10. THESE EMERGENCY ARRANGEMENTS ARE TEMPORARY, AND CLASSROOM TRAINING WILL NEED TO BE SCHEDULED AS A MATTER OF PRIORITY ONCE RESTRICTIONS ARE LIFTED

 

If you are looking to reschedule or cancel a booking for classroom training or require access to disengagement and physical intervention videos or online training courses, please contact us at trainers@securicare.com or call 01904 492 442.